


| 1. Does the "iEvent App" support both iOS and Android devices? Yes. |
| 2. Is app data stored securely? iEvent runs on Amazon Web Services (AWS) cloud infrastructure with high-grade security measures:
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| 3. How does the "iEvent App" distinguish between different clients' events? iEvent assigns each client an "Event Code." When a user opens the app and enters the event code, the system automatically identifies it and connects to the corresponding database. Each client's database is independent, making it more secure than designs that rely on a shared database. |
| 4. Does the "iEvent App" require an internet connection? Yes. However, the app has a caching feature: once a user has accessed data, it is stored on their phone, so it can still be displayed in offline mode when there is no network connection. |
| 5. Can administrators edit app content in real time? Yes—updates are applied in real time. Once an administrator edits the data in the back-end, attendees will receive the latest schedule the next time they open the "iEvent App." There's no need to resubmit the app to the App Store or Play Store. |
| 6. What languages does the app support? English and Traditional Chinese. |
| 7. Does the app support white-labeling? Yes. Clients can publish a dedicated app for their event, with a custom app icon, app name, and more. |