| 1. Do I need to register a PayPal or PayDollar Merchant Account? Yes. iEvent does not provide fee collection services. Event organisers must contact PayPal or PayDollar to open a merchant account. |
| 2. Are there any service fees for using online payments? PayPal / PayDollar do not charge registrants a service fee, but they do charge the merchant. After deducting fees, the remaining balance is transferred to the merchant’s PayPal / PayDollar account.
|
| 3. If we don’t have a PayPal or PayDollar Merchant Account, does iEvent provide fee collection services? iEvent does not provide fee collection services. |
| 4. [PayPal] Can registrants pay without a PayPal account? Yes. Registrants can pay directly using a credit card (VISA, Mastercard, UnionPay) without registering a PayPal account. |
| 5. Our company already has a payment gateway with a specific bank. Can it be used with iEvent? Not currently supported. iEvent only supports PayPal or PayDollar. |
| 6. Does iEvent charge extra for using online payments? iEvent does not charge extra. However, PayPal / PayDollar service fees apply:
|
| 7. Do I need to provide both PayPal and PayDollar payment options? No. You can choose either one or offer both payment options. |